Dial-A-Ride
What is Dial-A-Ride?
Dial-A-Ride is a dedicated door-to-door transport service designed for people of all ages who face challenges using public transport due to mobility issues or other limitations. Our service provides safe, reliable transportation to various destinations, ensuring you can get where you need to be without hassle.
Who Can Use Dial-A-Ride?
Dial-A-Ride is available to anyone in the Torfaen area who may have difficulty accessing public transport, including the elderly, individuals with disabilities, or those who need extra support. This service makes it possible to travel comfortably to a range of locations, such as:
Shopping trips 🛒
Visits to friends or family 👥
Medical appointments 🩺 (GP, dentist, optician, etc.)
Hospital visits 🏥
Day centres or weekly classes 📚
Commuting to work or attending educational courses 🎓
How Does Dial-A-Ride Work?
Our Dial-A-Ride service is flexible and easy to use. Simply register with us, and once registered, you can book your journey with at least 72 hours’ notice. We offer flexibility in pick-up and drop-off locations and times to suit your schedule. Passengers are welcome to bring a carer or family member along for support if needed.
Accessible & Comfortable Travel
All Dial-A-Ride vehicles are fully accessible, featuring wheelchair ramps and low steps, making it easy for passengers to board and exit safely. Each vehicle is staffed by a friendly, fully trained driver committed to ensuring your journey is smooth and comfortable.
Cost
Dial-A-Ride is a chargeable service, with fares based on journey distance and passenger numbers. For specific pricing details, please contact us, and our team will be happy to help.
Whether it’s for essential appointments, social outings, or just everyday errands, Dial-A-Ride is here to help you stay mobile and connected within the Torfaen community.